Contact us
Frequently Asked Questions
Most orders arrive within 15 business days (approximately 2 weeks). Delivery may vary by region, with possible 3-5 day fluctuations.
We offer a 30-day satisfaction guarantee:
Quality issues: Full refund + free return shipping
A: We deliver to 50+ countries/regions worldwide.
✅ Check Current Shipping Destinations
Tracking numbers sync to our system within 48 hours of shipment.
Yes, all transactions are in US Dollars (USD).
Absolutely! Hanfu is for every culture and background. We encourage:
Wearing garments respectfully and appropriately
Learning about hanfu history via our Cultural Guide
Starting with accessories or modern “HanYuanSu” styles if new to hanfu
Note: Cultural perspectives vary – we celebrate inclusive appreciation.
Key tips for best fit:
Chinese sizes run smaller than Western sizes
First-time buyers: Size up 1-2 levels
Qipaos/Cheongsams:
› Add 2-3cm to measurements for standard fit
› Add 3-5cm for loose fit
› Never match exact body measurements
Still can't find what you're looking for?
WhatsApp:
Feel free to drop us a message on WhatsApp, and our dedicated team will get back to you as soon as possible.
Customer Service Hours: Monday to Friday: 9:00 AM – 9:00 PM (GMT+8)
For urgent matters outside of these hours, please leave a message, and we’ll respond promptly during our next business hours.
